With as many as 4,000 new community associations expected to come into existence in 2025, community association management companies’ growth plans are no surprise. A full 92% of management companies plan to expand their portfolios over the next two years, according to Buildium’s annual survey of community association management professionals. In addition, 94% of businesses expect their revenue to increase during that time.
But with nearly every business looking to expand in 2025 and 2026, the competition can be fierce. In this blog post, we’ll cover which steps companies plan to take to put their ambitious growth goals into reality. And be sure to read the full 2025 Community Association Management Industry Report for more intel from other community managers, as well as advice straight from association board members.
Community Association Managers Are Expanding Their Services to Bring in New Clients
In 2025, community management companies have an opportunity to broaden their services to attract new association clients. Here’s how they plan to do it.
First, companies are expanding their pool of potential clients to include communities that:
Are self-managed, but could be interested in select services
Are still managed by the developers that built them
Are managed by competitors that don’t offer a full suite of services
Second: Nearly half of companies plan to expand their services to boost their revenue over the two years to come. There are three up-and-coming services that are gaining traction in the market, but are still offered by fewer than two-thirds of businesses overall. Those services are insurance, foreclosures and liens, and construction and renovation.
And third, companies that have the resources to grow are expanding their services to new geographic areas (for example, adjacent metro areas) and new property types (such as commercial or short-term rentals).
Community Association Managers Are Rethinking Their Management Fees
More than 9 in 10 community association management companies expect their revenue to increase over the next two years—but rising costs for materials, labor, insurance, and more are making profitability a challenge. As a result, two-thirds of companies plan to raise their management fees in 2025 and 2026.
However, with increased fees come increased expectations from customers. With many associations struggling to make ends meet due to their own rising costs, community managers are challenged to prove their value through their impact on associations’ financial health, physical upkeep, and regulatory compliance.
This relationship is a two-way street, however: Many community association managers are also taking the time to evaluate which clients demand too many of their resources relative to the amount they pay, and trimming a percentage of these communities from their client list each year.
Community Association Managers Are Improving Their Efficiency with Technology
With virtually all community association management companies planning to expand their portfolios in the next two years, efficient workflows are crucial. In addition, companies are concerned about keeping their customer service at the same level as they grow. And with profitability becoming more challenging due to rising costs (and particularly labor costs), many companies are looking for ways to get more work done without hiring additional team members.
That’s where technology comes in. From collecting payments and tracking maintenance requests to communicating with association owners and streamlining document signing and sharing, the right technology makes quick work of tasks that once took teams hours or even days to complete. This makes it possible for teams to run lean while expanding the number of communities they’re able to manage.
Ultimately, with the time saved by technology and automation, companies hope to be able to free up more time to focus on customer service and business development.
The 2025 Community Association Management Industry Report
That’s just a preview of the insights contained in Buildium’s 2025 Community Association Management Industry Report. Download your free copy to find out how companies like yours plan to:
Ramp up marketing efforts to attract new clients
Use technology to create a seamless customer experience
Offer personalized attention to differentiate themselves from larger firms
And more
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